Privacy policy

This Privacy Policy describes how [INSERT WEBSITE URL] (the "Site" or "we") collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Contact

If you have any questions about our privacy practices or would like to make a complaint, please contact us by email at [INSERT SUPPORT EMAIL] or by phone/WhatsApp at [INSERT BUSINESS PHONE NUMBER].

What We Collect

When you visit the Site and place an order, we collect the following information:

Device Information

Web browser version, IP address, time zone, cookie information, pages/products viewed, search terms, and how you interact with the Site.
Collected automatically using cookies, log files, web beacons, tags, or pixels — used to load the Site properly and to analyse usage so we can improve.

Order Information

Name, billing address, shipping address, email address, phone number, and payment information.
Collected directly from you at checkout — used to process your payment, ship your order, send confirmations, screen for fraud, and communicate with you.

Customer Support Information

Any information you voluntarily share with us when you contact support — including order details, queries, and feedback.
Used solely to provide support and resolve your query.

Who We Share It With

We share your Personal Information only with trusted service providers who help us run our business:

Our e-commerce platform ([INSERT E-COMMERCE PLATFORM, e.g. Shopify]) — for hosting the store, processing orders, and managing your account.
Our payment gateway ([INSERT PAYMENT GATEWAY, e.g. Razorpay]) — for securely processing your payments.
Our courier partners — for delivering your orders.
Analytics and advertising partners like Google and Meta (Facebook/Instagram) — to understand Site usage and show relevant ads.

We may also share information if required by law, to respond to a court order or lawful request, or to protect our rights.

Behavioural Advertising

We use your information to show you ads we believe may be relevant to you. You can opt out at any time:

Google Analytics: https://tools.google.com/dlpage/gaoptout
Facebook/Instagram: https://www.facebook.com/settings/?tab=ads
Google Ads: https://www.google.com/settings/ads/anonymous
Digital Advertising Alliance: https://optout.aboutads.info/

A cookie is a small piece of information downloaded to your device when you visit our Site. We use cookies to remember your preferences, keep you logged in, track cart activity, and analyse how our Site is used. You can control cookies through your browser settings — visit www.allaboutcookies.org for guidance. Please note that disabling cookies may affect your experience on the Site.

Do Not Track

Because there is no consistent industry standard for responding to "Do Not Track" signals, we do not alter our data collection practices when we detect such a signal from your browser.

Minors

The Site is not intended for individuals under the age of 18. We do not knowingly collect Personal Information from children. If you are a parent or guardian and believe your child has shared information with us, please contact us so we can delete it.

Changes

We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons. Any updates will be posted on this page.

Complaints

If you are not satisfied with our response to your complaint, you may contact the relevant data protection authority in your jurisdiction.

Last updated: [INSERT DATE]